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Appointments

CHANGES TO REPEAT PRESCRIPTION ORDERING

From 30th October 2014 we will be making changes to the way you currently order your repeat prescriptions. We will be replacing this with Emis Access which will enable you to order your medication directly into the practice clinical system. You will also be able to book appointments online to see a GP of your choice.

If you still want to place prescription orders online you will need to call into the practice and pick up a patient access registration form.

If you are not able to come to surgery you can log onto the following internet address and follow the online instructions.

www.patient.co.uk/access or https://patient.emisaccess.co.uk

Routine consultations are available by appointment with Doctors, Nurse Practitioners and Practice Nurses each day.

Please note that not all our Doctors and Nurses are full time and may vary their working day. Urgent requests for appointments are dealt with throughout the day via our Triage System where a Clinician will return your call as soon as possible to assess the urgency of your request, either offering you an appointment or treatment as soon as is practically possible.

For an appointment please contact the surgery on 01253 956655.

Urgent conditions are always seen on the day. If your condition is non-urgent you can expect to see a GP within one working day, though you may have to wait longer if you request to see a particular GP.

Say immediately if your call is an emergency tell us if you are in a telephone box we can return your call. Let us know if more than one person in the family needs to be seen as we can make you a longer appointment if necessary.

Tell us if you want someone to accompany you during an examination or need a private room to discuss any matters.

If you need to be examined intimately you will always be offered a chaperone.

You can book to have a telephone consultation with a doctor or nurse. They will ring you at an agreed time on the telephone number you have given. This will usually be at the end of surgery unless it is an immediate emergency.

Our Reception Team will ask what your problem is so they can signpost you to the most appropriate Clinician to treat you.

If you have a mobile phone and we know your number we will text you a reminder the day before to keep or cancel your appointment.

If you are unable to attend an appointment for any reason please let us know as soon as possible.
Please help us to use our clinical time effectively as many appointments are lost each week when patients do not inform us they cannot attend.

IMPORTANT

An emergency is a critical life-threatening situation and includes things like chest pain or suspected heart attack, a head injury, severe blood loss, serious breathing difficulties, loss of consciousness, deep wounds or suspected broken bones. You should attend the Accident & Emergency Department of your local hospital or dial 999.

You should not telephone the surgery as this could waste critical time.

YOU CAN HELP US BY:

  • Being on time for your appointment
  • Letting us know if you need to cancel
  • Calling for a home visit or urgent appointment before 10.00am
  • Using our self-check-in to avoid queuing at the desk

THE PRACTICE HAS A LIMITED NUMBER OF DOCTOR APPOINTMENTS THAT CAN BE BOOKED ONLINE.

Extended access to GP services

People living in Blackpool can now make an appointment to see a GP in the evenings and at weekends.

NHS Blackpool Clinical Commissioning Group (CCG) and the GP practices across the town are working together to make extra appointments available for people at a more convenient times.

All of the evening and weekend appointments will take place at Whitegate Health Centre on Whitegate Drive in Blackpool and should be booked by calling your own GP practice as normal.

Weekday evening appointments

Where to go?
Whitegate Health Centre, Whitegate Drive, Blackpool,

What time?
Appointments are available between 6.30pm and 8pm.

How to book?
Ring your GP practice as normal

Weekend appointments

Where to go?
Whitegate Health Centre, Whitegate Drive, Blackpool,

What time?
Appointments available between 8am and 8pm.

How to book?
Ring your GP practice as normal

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South Shore Primary Care Centre, Lytham Road, Blackpool, Lancashire, FY4 1TJ
  • Telephone 01253 956655
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Marsdens Funeral Home T12 Body Transformations Lowther Pavilion The Conifers Nursing Home North Fylde Photographic Society
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