Stonyhill Medical Practice

South Shore Primary Care Centre, 575 Lytham Road, Blackpool, FY4 1TJ

Telephone: 01253 201365

blackpool.stonyhilladmin@nhs.net

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Friends & Family Survey Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

“Overall, how was your experience of our service?“

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Summary Scores

Month Number of patients surveyed Number of responses received % either very good or good % neither good or poor % poor or very poor
March 2024
February 2024 168 50 90% 6% 4%
January 2024 127 51 94% 0% 6%
December 2023 173 51 98% 2% 0%
November 2023 136 55 87% 6% 7%
October 2023 137 53 91% 1% 8%
September 2023 130 55 91% 2% 7%

 

PLEASE CLICK BELOW TO COMPLETE THE FRIENDS AND FAMILTY TEST

https://forms.office.com/e/e2keWCH1tS

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Useful Links

NHS Choices
NHS 111
Patient UK
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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